Speaker
Ebony Burroughs, eCommerce Sr. Program Manager
In her role as a Senior Program Manager for eCommerce, Ebony Burroughs activates a cross-functional organization through Agility, to iteratively bring complex solutions and enhanced experiences to Insight clients. Ebony's leadership in this domain is characterized by her ability to foster collaboration across multiple delivery teams and business stakeholders, driving innovation and efficiency in the digital marketplace.
Ebony is a mentor and coach, sharing her knowledge and experience to empower others in multiple knowledge domains. With a keen ability to bridge theory and practice, Ebony believes in the power of incremental changes to create significant outcomes. As a lifelong learner, she integrates her diverse interests in psychology, instructional design, and Diversity, Equity, and Inclusion (DEI) into her training, coaching, and mentorship practices.
Ebony is a proud alumnus of North Carolina A&T State University, and her commitment to professional development is evident in her array of certifications from esteemed organizations such as Scrum Alliance, Scrum.org, Scaled Agile Framework, ICAgile, Prosci Change Management, and Lean Change Management. Her expertise spans a career of over two decades across a variety of industries, including finance, utilities, insurance, retail, engineering, and communications.
Title: "Not all teams are created equal – the importance of building Collective Intelligence on our teams”
DESCRIPTION
We have created a variety of tests and tools that attempt to measure human intelligence under the belief that people have varying levels of intelligence. But, what about teams? Do they have varying degrees of Collective Intelligence? And if they do have varying levels of intelligence, what can we do as leaders to foster our teams Collective Intelligence?
In this session we will be looking at some Social Psychology studies that address those questions. Studies that show that well-formed teams can consistently make better decisions while addressing a variety of different problems. Studies that show some of our commonly held beliefs about what will make an effective team are not correct and that some of the factors that make an intelligent team are quite surprising.
LEARNING POINTS
- Understand that teams have different levels of Collective Intelligence
- Ability to identify faulty thinking used to form teams
- Ability to identify and apply principles to help teams increase their effectiveness