Agile CoP: Lead Like a Coach: Build Psychological Safety & Motivation in Agile Teams (Without Micromanaging)

1. A “Coaching Stance” toolkit for agile moments
   Know what to do when: how to choose a stance that increases ownership (vs. creating dependency) and strengthens cross-team collaboration.
2. Psychological safety is a trust system, not a vibe
   Apply trust-building behaviors your findings highlight—transparency, accountability, consistent feedback, and empowerment—to create the conditions where people speak up, experiment, and recover fast.
3. Motivation that lasts: the SDT “3-Needs” operating model
   Design team norms and leader behaviors that reliably fuel engagement by supporting autonomy (reduce micromanagement), competence (skill-building/mentorship), and relatedness (connection/belonging)—the motivational engine underneath sustainable performance.

Speaker:

Dr. Lawrence Henderson is the CEO of Business Operational Support Services (BOSS), LLC, specializing in leadership development, executive coaching, and organizational excellence. A Ph.D. in Organizational Leadership and a U.S. Army veteran, he brings over 20 years of expertise in equipping leaders and teams for success. Dr. Henderson has worked with top organizations, including the Invesco, The Clorox Company, USDA, and Pfizer, leveraging his background in resilience, adaptability, and mission-driven leadership. Passionate about growth and transformation, he helps organizations unlock potential, drive change, and create lasting impact.