September Virtual Member Orientation Session

Online

NCPMI Member orientation sessions are being offered in a virtual setting. Join us to find out about the benefits of being a Chapter member. The session will introduce you to the various program offerings and you can see how to best  use your membership. Member orientation sessions are for:

• all chapter members who are interested in learning more about the opportunities and benefits the chapter provides
• existing members who want to find out how to get more involved

The orientation will last 30 minutes, to be followed by an optional additional 15 minutes of virtual networking for those that would like to stay.

Zoom link to be sent to registrants only by email

Public Sector COP September 2020 – Project Management for Contactless Customer Service

Virtual Meeting – Conferencing details will be distributed prior to the meeting

These days many government organizations are making changes that mirror private sector organizations in terms of services offered. Forecasting the needs of citizens for today and tomorrow requires extensive research, communication, and engagement. Requests for funding by public organizations come with a high level of visibility and scrutiny as projects involving financial transactions will have elements of PCI compliance, sensitive information, and fees.

During this presentation, you will hear from a Financial Revenue Analyst, turned Revenue Manager on his experience leading a project for contactless customer service. He will touch on some of the challenges he faced, and lessons learned along the way.