Communications CoP: Conflict Resolution Tips for Project Managers

Cisco Campus | Building 3, First Floor, The Vault Conference Room

This is a NCPMI Communication & Public Speaking CoP- NCPL Toastmasters Club Meeting.
The Meeting includes prepared speeches, table topics, networking, evaluations, jokes and multiple meeting operations roles.
5:30 pm -8:00 pm (5.30-6.00 Registration, Snack & Pre-meeting Networking)

Cisco Campus - Building 3, First Floor, The Vault Conference Room

Abstract:

Quickly resolving conflicts can be the difference between success or failure as a project management professional. Working together with team members to solve small differences, before they escalate and become a major source of discord, is key to having and maintaining a functioning and productive team. 

In life and in business, conflicts are inevitable. Everyone has different goals, different values and different perceptions on an endless variety of issues and situations.

Any of these sounds familiar?

• Being aggressive? 
• Escalations? 
• Getting angry?
• Obstruction? 
• Withdrawing? 

All can be symptoms of unresolved conflict.

Learning Objectives:

• Recognize the target area of the beginning of conflict
• Recognize how and why conflicts begin
• Understand ways to prevent conflict
• Know how to change conflict into a solution

About the Speaker:

Nehal Tanna is Assistant Vice President – Global Risk Project Manager at Bank of America, Charlotte, NC. As Global Risk Manager, Nehal is responsible for Initiative Planning, People Strategy as well as Global Diversity and Inclusion. Previous positions held at Bank of America include Program Manager, Risk Remediation and Business Control Specialist. 

Nehal is the Communication and Professional Development chair for the Bank of America Asian Leadership Network. She also serves as the Leadership, Education, Advocacy and Development (LEAD) Ambassador for women and a Mentor for Women in Technology at Bank of America. Nehal joined Bank of America following graduation from University of North Carolina at Charlotte.

As a graduate of the University of North Carolina, Excellence was Nehal’s standard in being the first student in the history of her university to be awarded the Derrick Griffith Legacy Leader Award for her servant leadership at multiple university organizations and for achieving a perfect 4.0 GPA.

Other notable achievements include 2017 Toastmasters District 37 Fall Conference speaker, 2018 District 66 Spring Conference Speaker, presenter at the 2018 District 37 Toastmasters Leadership Institute Extravaganza and two-time Triple Crown award winner.

Outside of Toastmasters and Bank of America, Nehal models Respect for others in her volunteer service to several community-based organizations such as Dress for Success where Nehal serves as a counselor for women who are re-entering the work force and serving as a Math Tutor for Heart Elementary school.